Clause 5.1.1 c of ISO 9001:2015 requires that the quality system requirements (which include policies, procedures, standards, process descriptions, general principles, and all other

Although the ISO 9001 family of standards requires top management to take specific actions to demonstrate leadership in relation to the quality system, in reality, the concept of

Clause 5.1.1 b of the ISO 9001:2015 standard focuses on the role of top management in ensuring that the quality policy and quality objectives are established and aligned with the

Quality does not happen by chance; it must be designed to be reflected in our products and services. It is also incorrect to assume that testing what we produce can change the quality of

A Quality Management System Requires Procedures to Ensure Its Long-Term MaintenanceMaintaining an effective quality management system over time within an organization is a specific

The procedural approach refers to performing an action, adhering to a rule, or carrying out a task exactly as it has been written, whereas a process is related to understanding certain

Chapter 4 of ISO 9001:2015 explains how to understand the organization and its context. While this is often referred to as a new requirement that was not present in the previous version

The 2015 revision of ISO 9001 introduced several changes and new aspects that represent a real challenge for quality professionals.Clause 0.3.3 of the document specifies that a

Without a clear understanding of the strengths, weaknesses, opportunities, and threats of an organization, strategies could fail, and objectives may not be achieved. If PESTLE influences

The new ISO 9001:2015 recognizes that all organizations are formed for a specific purpose, pursue a particular strategy, and are aware of issues that may act as drivers or obstacles to