Anyone unfamiliar with the family of standard ISO 9000, at first might be a little confused about the terminology of the industry.
For example, those who read us may have understood that ISO 9001 is a sort of management tool but not have the details clear enough.
For example, you may have seen the term "quality management system" frequently appear in articles on ISO 9001 and think, mistakenly, that the ISO 9001 standard is a quality management system.
We can immediately answer that no, ISO 9001 is not a quality system. It is, instead, the international standard dedicated to quality management systems. As you can see, the concepts are closely linked but the terms "ISO 9001" and "quality management system" should never be used interchangeably.
Let's explore further.
A Sistema di gestione dell Qualità is a set of processes (system) that an organization may decide to adopt in order to maximize the quality of its work and its products and services and, ultimately, increase customer satisfaction.
The specific content of a quality management system may differ greatly from one organization to another, but the primary objectives of a quality management system should always be waste reduction and producing consistently high quality results for the customer.
ISO 9001, on the other hand, is an international standard for quality management systems that is published by ISO, the International Organization for Standardization.
Once an organization has implementato un Sistema della qualità, it can ask an accredited third-party to conduct an audit at its site in order to certify it according to ISO 9001 to demonstrate the effectiveness of its quality system.
A globally recognized certification can, of course, be extremely helpful in attracting new customers and assuring these potential customers that they are able to work in compliance with the quality requirements expressed by the standard, precisely because it will be a third party to certify this ability. An external body is used so that the verification is done independently of the company.
Now that the basic terminology for starting a company quality certification process has been clarified, why not choose ACSQ as your partner to certify that your quality system operates, in effect, in accordance with ISO 9001? Call us without obligation on 02.58320936 or write to us at