Featured

Why Implement the ISO 27001:2017 Standard

The ISO 27001:2017 standard, "Information Technology – Security Techniques – Information Security Management Systems – Requirements," is the leading international standard focused on
Featured

ISO 9001: What are the Risks Associated with Non-Compliance?

The ISO 9001:2015 standard for quality management systems requires organizations that adopt it to plan and conduct internal audits. Before receiving the ISO 9001 certification, the final
Featured

How and Why to Measure Customer Satisfaction

To improve customer satisfaction, it is essential for an organization to learn how to measure it because there is no control over what it is not able to measure. Customers are the most
Featured

Understanding the ISO 14001 Certification Process

La ISO 14001 viene adottata dalle organizzazioni che mirano a proteggere l'ambiente. E' uno standard pubblicato dall'ISO, l'Organizzazione Internazionale per la Standardizzazione che è la
Featured

Integration of ISO 9001 and ISO 27001: A Step-by-Step Approach

We have repeatedly emphasized the importance of developing an Integrated System to cover different areas, optimizing an organization's internal resources. However, perhaps it has not
Featured

Quality System: Explaining Why We're Implementing It to Employees

For those not directly involved, quality management systems can seem a bit mysterious. However, it's crucial to explain to your staff – even those completely unfamiliar with the subject
Featured

Management Systems: ISO 14001 in the Healthcare Sector

Although the main goal of healthcare providers is to provide high-quality care, it is increasingly clear that these organizations have an impact on the environment in many ways. Factors
Featured

ACSQ: Using Customer Feedback to Improve Quality

For ACSQ providing a superior level of service is one of the key priorities. For this reason we believe that open and honest communication can benefit all of us, whether it is answering a
Featured

The ROI Related to a Quality Management System

Asking what benefit can be derived from an investment of resources (money, time, etc.) dedicated to the creation and design of a Quality Management System is an extremely reasonable
Featured

Some Technical Terms That Are Not Used Correctly

Quality, safety and environmental management systems have a broad and unique terminology, with well-defined meanings. Sometimes, however, we note that some people use industry terms

Contacts

Registered Office:
Ripa Ticinese, 39 - 20143 Milano
Milan Office:
Via della Resistenza, 113 - 20090 Buccinasco
La Spezia Office:
Via Giovanni Costantini 38 - 19124 La Spezia
Sitemap